Appointments

Consultations are by appointment only.  Patients with an URGENT problem can be seen on the same day in a 5-minute slot.

Routine appointments can be booked in advance and are usually for 10 minutes. If you feel you require a longer appointment, these are available on request.  Children under 14 years should be accompanied by a responsible adult.

Please note, ONE patient per ONE appointment, as the doctor may refuse to see family members without an appointment. 

We also offer a few daily pre-booked telephone appointments when it is possible to speak with the doctor or nurse at a specified time in the day.  This can be useful during very busy periods, or if you are at work, and the problem can be resolved without needing to attend surgery.

Cancellations

If you are unable to attend, please cancel your appointment in good time so that it may be offered to a more needy patient.  Repeated missed appointments and misuse of urgent appointments can lead to removal from the doctor's list.

You can cancel on the normal surgery lines 0161 748 7115/0161 746 7088. If surgery lines are busy, please call or text the cancellation line on 07585 996 367. Appropriate and considerate use of surgery time ensures all patients can access the doctor or the nurse at the point of need. 

Patient Access

Patient Access saves you precious time by providing online access to your local NHS GP services, meaning less time in waiting rooms and less time on hold.

With Patient Access you can:

* Book, view and cancel appointments 
* Order repeat prescriptions with automated delivery to your preferred pharmacy
* View your medical record, including test results, immunisations and allergies
* Securely share your medical record with healthcare professionals
* Send messages securely to your GP
* Synchronise your Apple Health data with a Personal Health Record (not available for all devices)

Patient Access is available online and via an App for Apple and Android devices.

You will need to complete an application form to register for this service.  These can be obtained from Reception or you can download the form below. 

Please note that completed forms must be handed into Reception in order that we can process your registration.  We will require two forms of ID to verify your identity.

 Online Access Registration form

Home Visits

Our telephone numbers are 0161 748 7115/0161 746 7088. By calling either number you will always be in contact with a doctor, day or night. If you are too ill to attend the surgery, the doctor will assess your complaint and visit if necessary.

Please call in the morning where possible and give your name, address and details of your illness. This helps the doctor decide which visits are most urgent, and also if the problem can be dealt with over the telephone.

Children with a temperature or a rash are best seen at the surgery as they will be seen and treated sooner than by waiting for a home visit.

If a home visit is felt to be urgent, dialing 999 is generally the best clinical option.

GP, Nurse and Phlebotomy appointments now available on Saturdays & Sundays and evenings

You can now book to see a GP, practice nurse or phlebotomist on Saturday & Sunday between 9am-1pm, or during the week (6.30pm-8pm).

These ‘hubs’ are located at:

                                             Flixton Road Medical Centre in Urmston

                                             Firsway Health Centre in Sale

                                             North Trafford Group Practice in Stretford

                                             St Johns Medical Centre in Altrincham

You may not get to see your own doctor during these hours, but the Trafford GP or nurse you do see will have access to your medical record, subject to your consent.

The service has been introduced to give you more flexibility in where, when and how you use local health services. It is designed to help those who find it hard to get to the doctors during the week, perhaps because of work and family commitments.

If you would like to book an appointment please telephone your own surgery.

For more information about this service please ask at reception or visit www.traffordprimaryhealth.co.uk