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Noticeboard

Covid-19 Coronavirus Update

In light of updated national guidance we have taken the decision to operate a closed-door policy to our practice with effect from tomorrow, Wednesday 18 March 2020.  This means that you will not be able to come into the practice unless you have a pre-booked appointment that has been triaged by a nurse or a doctor.  Any paper prescriptions can been collected from your pharmacy or you can nominate a pharmacy and have your prescriptions sent electronically.  You will no longer be able to collect them or anything else from the practice.  Please do not come into the practice to bring a prescription request - you must request this via a pharmacy or via online services.  We are taking these measures to protect both staff and patients to enable us to continue to provide a service to our patients.  Thank you for your patience and understanding at this time.

Covid-19 Coronavirus Update

We would like to reassure all patients that we will continue to care for you in the best way possible during the Covid-19 Outbreak.  In order for us to do this we are making some changes to the way in which we can do this.  From Monday 16 March 2020 we will be moving all appointments with doctors to a telephone based system.  If you are not at risk of having contracted Covid-19 and do not have any symptoms but need to be seen face to face, the doctor you speak to will arrange an appointment for you.  If you have an appointment with a nurse, you will be called to check that you are not at risk of having contracted Covid-19 and do not have any symptoms and if that is the case, you will be able to come in to the the nurse as normal.  

The guidance issued by the Government - if you have a fever or a cough, you should self-isolate and if you are unwell, you should contact NHS111 -  remains the same.

If you do need to come into the surgery, please ensure you sanitize your hands.  If you are bringing in a prescription request, this is a really good time to review how you order repeat prescriptions to avoid coming into the practice.  You can sign up for online access (click here) or contact your local preferred pharmacy to ask them to order on your behalf.

Coronavirus - Booking appointments

We have been asked to switch off patient access to booking routine appointments on line in order that each patient can be triaged in an effort to halt the spread of Coronavirus (Covid-19).  If you need to make an appointment please call the practice.  You will be asked 3 questions before the appointment is booked for you.  Please bear with us at this time as we will have an increased number of patients calling us so the phones will be even busier than normal. 

In line with national guidance, if you have symptoms and have either travelled from any of the affected areas of the world or have been in close contact with a confirmed case of Coronavirus, please do not come into the practice, call NHS111 free on 111 for more advice.  Updated guidance on Coronavirus can be found here.  

The Surgery

Please note we are closed Bank Holiday Monday 27th May 2020

askmyGPClick here to get help online with askmyGP

The easiest and fastest way to get any kind of help from us is with askmyGP.  It saves us time too, so please help us to help you.

  • We respond in working hours, 8.00am to 6.30pm Monday to Friday, excluding bank holidays
  • We endeavour to deal with your request on the day
  • All our registered patients are welcome, parents and carers on behalf of patients too.
  • Repeat prescription requests should be submitted via online access
  • You can sign up now, with no paperwork
  • Please ensure notifications are enabled on your mobile device.
  • If you are using a shared computer, please remember to log out after use

photoThe doctors and staff at Gloucester House Medical Centre in Urmston, Manchester are proud to offer the highest standard of patient-centred healthcare.  

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including family planning, antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback using the 'Policies' tab.

Booking Appointments On-line

As we have recently changed our clinical system to Emis Web, any patients who previously had access to online services will have to re-register for this service at reception.

Please click here for further details on how to register to use online services.

 

 


 

 

(Site updated 22/05/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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