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Noticeboard

Covid-19 Coronavirus Update

In light of updated national guidance we have taken the decision to operate a closed-door policy to our practice with effect from tomorrow, Wednesday 18 March 2020.  This means that you will not be able to come into the practice unless you have a pre-booked appointment that has been triaged by a nurse or a doctor.  Any paper prescriptions can been collected from your pharmacy or you can nominate a pharmacy and have your prescriptions sent electronically.  You will no longer be able to collect them or anything else from the practice.  Please do not come into the practice to bring a prescription request - you must request this via a pharmacy or via online services.  We are taking these measures to protect both staff and patients to enable us to continue to provide a service to our patients.  Thank you for your patience and understanding at this time.

Covid-19 Coronavirus Update

We would like to reassure all patients that we will continue to care for you in the best way possible during the Covid-19 Outbreak.  In order for us to do this we are making some changes to the way in which we can do this.  From Monday 16 March 2020 we will be moving all appointments with doctors to a telephone based system.  If you are not at risk of having contracted Covid-19 and do not have any symptoms but need to be seen face to face, the doctor you speak to will arrange an appointment for you.  If you have an appointment with a nurse, you will be called to check that you are not at risk of having contracted Covid-19 and do not have any symptoms and if that is the case, you will be able to come in to the the nurse as normal.  

The guidance issued by the Government - if you have a fever or a cough, you should self-isolate and if you are unwell, you should contact NHS111 -  remains the same.

If you do need to come into the surgery, please ensure you sanitize your hands.  If you are bringing in a prescription request, this is a really good time to review how you order repeat prescriptions to avoid coming into the practice.  You can sign up for online access (click here) or contact your local preferred pharmacy to ask them to order on your behalf.

Coronavirus - Booking appointments

We have been asked to switch off patient access to booking routine appointments on line in order that each patient can be triaged in an effort to halt the spread of Coronavirus (Covid-19).  If you need to make an appointment please call the practice.  You will be asked 3 questions before the appointment is booked for you.  Please bear with us at this time as we will have an increased number of patients calling us so the phones will be even busier than normal. 

In line with national guidance, if you have symptoms and have either travelled from any of the affected areas of the world or have been in close contact with a confirmed case of Coronavirus, please do not come into the practice, call NHS111 free on 111 for more advice.  Updated guidance on Coronavirus can be found here.  

Sign Up For Our Patient Group

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we have set up a virtual patient representation group (PRG) so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather as many patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

Alternatively, you can pick up a sign-up form from the surgery or email us at ppg.ghmc@nhs.net with your details.

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.



 
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